Pueblo Bonito Emerald Luxury Villas & Spa All Inclusive Mazatlan, Mazatlan
About the Resort
Pueblo Bonito Emerald Luxury Villas & Spa All Inclusive is set on 20 acres in Mazatlán, Mexico, offering stunning views of the Pacific Ocean. This elegant resort is renowned for its neoclassical architecture that reflects the charm of Old Mazatlán. With its private beach and award-winning spa, it has been designated the 'Top Resort in Mazatlán' by Condé Nast Traveler. Guests can enjoy a luxurious experience with their comprehensive all-inclusive offerings that emphasize relaxation and exploration.
Location
Located just
Rooms
The resort features 378 beautiful junior and master suites, each with a
Eat & Drink
Guests can savor a culinary journey at various onsite restaurants, where international and traditional Mexican cuisines are offered. Signature dishes highlight masterfully prepared meals with relaxing ocean views, providing a casually elegant dining atmosphere.
Leisure & Business
The resort boasts a
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Getting around
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Facilities
General
- Non-smoking rooms
- Wi-Fi
- Parking
- Safe deposit box
- 24-hour reception
- Express check-in/ -out
- No pets allowed
- Baggage storage
- Currency exchange
- ATM/Cash machine
Sports & Fitness
- Fitness center
- Tennis court
- Golf course
Guest Parking
- Cookware/ Kitchen utensils
Services
- Free shuttle service
- Valet parking
- Room service
- Housekeeping
- Car rental
- Laundry
- Dry cleaning
- Tours/Ticket assistance
Dining
- In-room breakfast
- Restaurant
- Bar/ Lounge area
Business
- Business center
- Fax/Photocopying
Children
- Cribs
- Kids club
- Game room
Spa & Leisure
- Heated swimming pool
- Outdoor swimming pool
- Garden area
- BBQ facilities
- Spa & wellness center
- Sauna
- Jacuzzi
- Massage
- Pool with view
Room features
- Air conditioning
- Heating
- Terrace
- Tea and coffee facilities
- Ironing facilities
Bathroom
- Free toiletries
Self-catering
- Cookware/ Kitchen utensils
Location
Reviews and Ratings
Emerald Bay is a beautiful resort with a vibrant atmosphere and stunning facilities. While the rooms are lovely and clean, I noticed a decline in service quality, especially during busier times. The dining options, particularly at the Bistro, felt limited, and some amenities were lacking, like uncomfortable pool chairs and no shuttle service to other resorts. However, the staff that did shine, mainly at Angelo’s and the fitness area, made a positive impact on our experience.
My stay at Pueblo Bonito Emerald Bay was a mix of wonderful service and a few drawbacks. The staff were incredibly attentive and went out of their way to ensure we had a great time, especially during our family reunion. The location was beautiful, and the amenities were enjoyable, but I did notice some areas for improvement in dining and comfort around the pool. Overall, it was a memorable experience, though a few services could be enhanced.
Emerald Bay Estates is a true gem for anyone looking for luxurious amenities and top-notch service in Mazatlán. The grounds are breathtaking, and I felt welcomed from the moment I arrived. The staff, especially, went out of their way to ensure I had a worry-free vacation. I loved that we had access to countless activities right on the resort. The only downside was that I didn’t want to leave at the end of my stay!
Emerald Estates is a true paradise where every detail is thought out for guests to fully enjoy their stay. The staff makes every visit memorable by pampering guests from the moment they arrive and offering personalized service, ensuring that every need is met promptly and with a smile. The beautiful grounds and spacious villas are ideal for relaxation, but there may be occasional waits for dining during peak hours. Overall, it's a fantastic value for a luxurious getaway.